Internal leverage!

The world has a ton of problems. And sometimes, you cant help but thank God that some of them are there. For they make living and life worthwhile. The quest for solutions may not lead a person to solutions always. But invariably the learning that comes from such quests are far more important than the solutions themselves. But on that topic, another time. Another post.

But pause for a moment and wonder at what kind of creative solutions are needed to solve the problems that we face today?  Not at all times can we have a ‘total revamp’ or ‘blue sky’ technology as an answer to our problem. Yes, it would be good and in some cases pretty much necessary too. But most cases, as in life, we do not get presented with the cleanest of slate to restart from scratch.  Yet, the solutions that ordinary people come up in their lives are both incredible and ‘just what is needed’ from what is already there.

Take a look at these one minuter videos that have been around for a while now, but always never fail to inspire every time I view them!


May I invite you to pause and think about organisational equivalent of problems like these. And solutions found.

Large organisations boast of such a fabulous diversity and depth of knowledge and talent , that it is a shame that much of it goes under leveraged! If you are a leader in a large organisation, when was the last time you looked within in the quest for answers to problems you are confronted with, before dialing for help outside?

Large organisations and their talent can be better leveraged. Lets say you are seeking a solution to say, ‘how best to design a workshop’ (an example I choose, because of frequently being faced with it). How many times have you thought of asking the folks in sales ? Or maybe Marketing ? Or administration? Or manufacturing? I mean, anybody in the building.

The answer may not be directly something that could help, but it sure is going to be something that I could build on. People may not know a thing about learning design, but they know the organisation pretty well! And when structured approaches to seek their thought and apply it well are sought, the solutions work like magic.

What perhaps is required is a problem that is not only large enough, but for a which an answer is sincerely sought. Combined with a diversity of intelligent minds some of who have are seeking those answers and buffeted by some quick first steps!

Leaders and managers who have the ability to entertain and examine ideas objectively without necessarily embracing them, are an important component of such collaborative on the ground innovation. More such managers in a system, more leveraging and energising that comes by the organisation!

Now, now, does it not have challenges? Ofcourse it does. The solutions evolved sometimes aren’t the best in class. They may not have the gleam of a finished product from an assembly line. But they are precisely that. They aren’t from an assembly line! They are put together!

The other challenge with such a solution is the fact that it may not have the best of whats in vogue outside of the organisation. That needs to be consciously built. Knowledge of best practices and latest research is so available on public platforms that if you are determined to get it, there can be no stopping!

Having worked on several such projects and veering to believe that organisation intelligence and talent needs to be grossly better leveraged and makes life easier on several counts!

  • At one level a non-assembly line but the most appropriate solution is found.
  • At another, far deeper level, it energises the organisation no-end! People who find themselves valued and whose views and opinions are sincerely sought do not mind giving an extra bit to help the project through!
  • Add, diversity of work! I have been coding all day and suddenly someone swings by and asks, “hey, we want to fix our leadership issues. Would you like to play a part?”
  • Plus, once all ideas are incorporated, guess what, change management and implementation is held by a far wider set.
  • At yet another deeper level, could you think of any better way of cross pollination of ideas and forming of relationships between diverse groups who otherwise maybe quite oblivious to the other’s existence, leave alone work and problems? Organisations give an arm and a limb for something like that!

The next time you have a problem that you want to solve, look inside around. Sometimes, the people standing very close to you can have an idea or two that perhaps no can come to you with!

Don’t get me wrong. External consultants have expertise and specialisation that are hard to match. It is important to build that expertise on the foundation of assimilation of internal strengths as well!  I have cherished working with several external consultants. And all of them who have left an imprint are ones that began by leveraging on diverse thought streams within the organisation!

2 thoughts on “Internal leverage!

  1. Well articulated Kavi. Context, is and will always be more crucial that mere content. That’s what builds relevance. Leveraging internal thoughts and ideas, ensure that the outcomes are real. And that’s hard to beat!

    Having been a component of many of these experiences, it’s amply evident that people will always support a world that they have helped to create! And that to my mind is the key to making change happen – in spirit and not just in word!

  2. Tanvi Gautam says:

    Loved the videos ! Had actually not seen them before.
    And yes its true as they say in Hindi – Ghar ki murgi daal barabar (loosely translated as the home expertise are never valued). There is actually research on this phenomena by Menon and Pfeffer which is one my fav articles:
    http://mansci.journal.informs.org/content/49/4/497.abstract

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